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FAQ

  • How quick can I expect delivery?
    Goods are dispatched either the same day, or next day delivery. We're as fast as Amazon Prime!
  • I need my Air Track urgently for a present?
    Contact us in the enquiry form, or by email and we will let you know how we can help. Depending where you live, a same day or next day delivery may be availble.
  • Are Air TraX suitable for the UK?
    All Airtrax uk products are customised for the UK market, including CE testing of the pump and fitting with a UK plug.
  • What is the warranty of AirTraX UK products?
    All air tracks have a 2 year manufacturer warranty, providing they are returned to Airtrax UK and have not been abused or punctured.
  • Are your products available from stock?
    At AirTraXuk, we pride ourselves on holding good stocks in the UK and only advertise products which are available.
  • What is your returns policy?
    All AirTraXuk products ordered through this website are covered by a 30 days return policy. Return carriage must be paid by the purchaser and the original carriage cost to the purchaser will not be refunded. All returns must be supplied in the original packaging, undamaged and in a fully re-sellable condition. Goods damaged or puncutred cannot be returned under this 30 day policy.
  • What quality control do you undertake?
    All AirTraXuk products are fully tested in the factory for 48 hours before being packed.
  • Are AirTraX UK products waterproof?
    All products are fully waterproof and UV resistant, making them ideal for wet slip n slide play.
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